This privacy policy explains how we use any personal information we collect about you when  you use our services.  

What Information do we Collect About You?  

Tech Camp Ltd, as a Data Controller, is bound by the requirements of the General Data  Protection Regulations (GDPR).  

For our camps and events:

You agree that we are entitled to obtain, use and process the information you provide to us to  enable us to provide you with services related to educational courses and events, and for other  related purposes including;  

• Caring for campers at our events (this will include personal & sensitive data of campers  and parents) 

• Communicating with parents regarding campers at our events 

• Updating records  

• Informing parents who have previously-booked and agents of new events  • Sending you our email newsletter (if you have specifically given this additional consent) • Analysis for historical and management purposes

• Dealing with employment-related issues such as pensions (for our employees)

For our kits and products:

You agree that we are entitled to obtain, use and process the information you provide to us to  enable us to provide you with services related to our educational kits, and for other  related purposes including;  

• Allowing you to purchase our kits and the related logistics (such as shipping) 

• Informing any previous purchases of the kits about any updates and offers

• Sending you our email newsletter (if you have specifically given this consent)

• Analysis for historical and management purposes  

• Dealing with employment-related issues such as pensions (for our employees) 

How Will We Use the Information About You and Why?

We take your privacy seriously and will only use your personal information to provide the  Services you have requested from us. We will only use this information subject to your  instructions, data protection law and our duty of confidentiality.  

For clients (including parents, agents, businesses, schools, purchases of our kits and those who  have requested more information about or kits), our lawful reason for processing your personal  information is “Legitimate Interests”. Under “legitimate interests” we can process your personal  information if: we have a genuine and legitimate reason and we are not harming any of your  rights and interests.

For employees, our lawful reason is “Legal Obligation” as there are laws that determine how we  handle such information. 

For those on our mailing lists who have no existing business relationship with us but have opted in to our emails, our lawful reason is “Consent”. 

We will only share your information with 3rd-party organisations if the service they are providing  is a vital part of our own service provision, and only if they agree to the same standards of data  privacy that we employ. We will not share your information for marketing purposes with 3rd- party organisations so that they may offer you their products and services. 

Transferring Your Information Outside of Europe

As part of the services offered to you through this website, the information which you give to us  may be transferred to countries outside the European Union (“EU”). For example, some of our  third-party providers may be located outside of the EU. Where this is the case we will take steps  to make sure the right security measures are taken so that your privacy rights continue to be  protected as outlined in this policy. By submitting your personal data, you’re agreeing to this  transfer, storing or processing. Where our third-party supplies are in the US we have ensured  that their services fall under the “Privacy Shield” whereby participating companies are deemed  to have adequate protection and therefore facilitate the transfer of information from the EU to  the US.  

If you use our services while you are outside the EU, your information may be transferred  outside the EU to give you those services.  

Security Precautions in Place About Data Collected

When you give us personal information, we take steps to make sure that it’s treated securely.  Some details (your email address etc.) are sent normally over the Internet, and this can never be  guaranteed to be 100% secure. As a result, while we strive to protect your personal information,  we cannot guarantee the security of any information you transmit to us, and you do so at your  own risk. Once we receive your information, we make our best effort to ensure its security on  our systems. Where we have given (or where you have chosen) a password which enables you  to access data transmitted to you, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.  

Profiling  

We may analyse your personal information to create a profile of your interests and preferences  so that we can contact you with information relevant to you.  

How Long Will We Hold Your Data For?  

We only hold your information as long as is needed. 

• For information related to marketing such as sending out our newsletters, your contact  details are kept only as long as you are receiving these newsletters. If you request not to  receive these newsletters, your contact details are then removed.

• For purchases from our shop, financial and shipping information is kept indefinitely to  allow us to fulfil record-keeping and tax-related obligations Sensitive credit card  information is not stored. 

• Printed records related to attendance at camps are kept for 7 years from the year of the  camp attended and are then destroyed. This is to fulfil legal obligations and to assist in  answering any queries related to camps.

• Sensitive information held digitally (such as medical information related to a camper) is  also removed after 7 years from the year of the camp attended. Information of  attendance are kept indefinitely for historical research and statistical purposes. 

Access to Your Information, Correction, Portability and  Deletion  

What is a Subject Access Request?  

This is your right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please write to us at the  following address: Tech Camp Ltd, Park Court, Crookham Common Road, Brimpton, RG7 4ST.  We will respond to your request within one month of receipt of the request.  We want to make sure your personal information is accurate and up to date. You may ask us to  correct or remove information you think is inaccurate by writing to the above address.  

Objections to Processing of Personal Data  

It is your right to lodge an objection to the processing of your personal data if you feel the  “ground relating to your particular situation” apply. The only reasons we will be able to deny  your request is if we can show compelling legitimate grounds for the processing, which override  your interest, rights and freedoms, or the processing is for the establishment, exercise or  defence of a legal claims.  

Data Portability  

It is also your right to receive the personal data which you have given to us, in a structured,  commonly used and machine-readable format and have the right to transmit that data to  another controller without delay from the current controller if:  

(a) The processing is based on consent or on a contract, and  

(b) The processing is carried out by automated means.  

Your Right to be Forgotten  

Should you wish for us to completely delete all information that we hold about you, please send  your request in writing to: Tech Camp Ltd, Park Court, Crookham Common Road, Brimpton, RG7  4ST. 

Complaints  

If you feel that your personal data has been processed in a way that does not meet the GDPR,  you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will then tell you of the progress and outcome of your complaint. The  supervisory authority in the UK is the Information Commissioner’s Office.  

Changes to our Privacy Policy  

We keep our privacy policy under regular review and we will place any updates on this web  page. This privacy policy was last updated on 1st November 2020